Privacy Policy

Last Updated: January 2025

This Privacy Policy explains how pixirones.com collects, uses, and protects your personal information when you use Real Bus Simulator : Bus Games and visit our website.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Contact us via email or contact forms
  • Subscribe to our newsletter
  • Create a game account
  • Participate in surveys or promotions

This may include your name, email address, and any messages you send us.

1.2 Automatically Collected Information

When you visit our website or use our game, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and general location data
  • Game usage statistics and gameplay data
  • Cookies and similar tracking technologies

1.3 Game Performance Data

We collect data about how you interact with the game:

  • Game progress and achievements
  • Feature usage and preferences
  • Technical performance metrics
  • Crash reports and error logs

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide and maintain our game services
  • To improve game features and user experience
  • To respond to your inquiries and provide support
  • To send newsletters and updates (with your consent)
  • To detect and prevent technical issues
  • To comply with legal obligations
  • To analyze usage patterns and trends

3. Cookies and Tracking Technologies

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services. You can opt out of these cookies through our cookie consent banner.

3.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who help us operate our game and website
  • Analytics providers (Google Analytics) with anonymized data
  • Law enforcement when required by law
  • Business partners with your explicit consent

5. Data Retention

We retain your personal information only as long as necessary:

  • Account data: Retained while your account is active
  • Contact form submissions: Retained for 2 years
  • Newsletter subscriptions: Until you unsubscribe
  • Analytics data: Anonymized after 26 months
  • Game progress data: Retained while account is active

After these periods, we securely delete or anonymize your data.

6. Your Rights

Under GDPR and Irish data protection laws, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Receive your data in a portable format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@pixirones.com

7. Children's Privacy

Our game is rated for ages 12 and above. We do not knowingly collect personal information from children under 12 without parental consent.

If you are under 18, please obtain parental permission before using our services or providing personal information.

Parents can contact us at support@pixirones.com to review or delete their child's information.

8. Data Security

We implement appropriate security measures to protect your data:

  • Encryption of data in transit (SSL/TLS)
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside Ireland and the European Union. We ensure appropriate safeguards are in place through:

  • Standard contractual clauses approved by the EU
  • Adequacy decisions by the European Commission
  • Other legally approved transfer mechanisms

10. Third-Party Services

Our website and game may contain links to third-party services. We are not responsible for the privacy practices of these services. We encourage you to read their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly.

For material changes, we will provide prominent notice or obtain consent where required by law.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

13. Data Controller

The data controller responsible for your personal information is:

pixirones.com
99 North Street
Waterford
Ireland

14. Supervisory Authority

If you believe we have not addressed your concerns, you have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

15. Consent

By using our website and game, you consent to this Privacy Policy. If you do not agree, please do not use our services.

For processing activities that require explicit consent, we will obtain your consent separately before processing your data.